TERMS AND CONDITIONS​

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You must be at least 18 years old to have the treatment performed at our studio. If you are younger, the written and signed permission from the parents or carers is required.All new clients require patch test up to 24h before treatment

Booking fee and payment methods

To secure an appointment, a non-refundable booking fee will be required at the time of booking. The amount will depend on requested treatment. Appointments can be booked online or at the studio. The booking fee will be deducted from the total cost of your treatment after the procedure.
We accept all major debit cards and cash. 

Booking confirmation

Confirmation email is sent directly to your email box after successful payment. Please make sure that your email address is entered correctly, if not - please contact us directly. Booking reminder is sent 3 days (72 hours) before your scheduled appointment. If you do not receive these emails please contact us ASAP.

Cancellation and rescheduling policy

Please give us at least a 48 hour notice should you wish to cancel or reschedule an appointment as a courtesy to both our Artists and other clients who are on the cancellation list. Giving notice will help us to reschedule your treatment more efficiently. Failure to do so will result in forfeiture of your booking fee.

Please note, that you only can reschedule your appointment once in a row. All unattended appointments will result in a forfeit of your booking fee or during busy season might incur full treatment price charges. To make any changes please notify us within our working hours via business 0879243644 or email bookings@beauty⎯spot.ie any changes.

Arrivals and late arrivals

Please arrive 5 - 10 minutes prior to your scheduled appointment. Being late more than 15 minutes will result in appointment cancellation and loss of booking fee or might carry an extra charge.

Attending the appointment

Please remove all make-up around your eye area prior to the appointment and do not apply any creams/oils around your eyes on the appointment day.

 

Touch ups should be done every 3 weeks. When booking infills please ensure that you have at least 40-50% remaining eyelashes. If it has been longer than 4 weeks since your last appointment, please book a full set.

We DO NOT infill the works of other lash artists as we have to comply with our quality standards. If you have your eyelashes done at any other salon, please book removal appointment first.

During the procedure

Please remain silent during the eyelash application to ensure smooth work of Lash Artist. Please do not open your eyes until your Lash Artist advises you to do so.

We request you to turn your mobile phone off or onto silent mode on arrival. Please do not use your mobile phone during the treatment.

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No Guest Policy

Due to the nature of our detailed services, we kindly request you to arrive unaccompanied. During the appointment, presence of other people is strictly prohibited, due to safety reasons and respect to other customers. If you fail to follow this policy, your appointment might be cancelled and booking fee forfeited.

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After the procedure

Please thoroughly follow aftercare advice after every procedure (see our aftercare leaflet).

Guarantee

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We can guarantee the quality of products and services we perform. However, you must follow the after-care advice to comply with our Guarantee Policy. If you notice that eyelashes do not stay, please get in touch with us within 3 days after the procedure. We can check and fix them, if you comply with our
Guarantee.